• Keep your Address and Billing information handy to make checking out a snap.
• Save Wishlists of items that you find while browsing, but want to hold off on purchasing until later.
• Keep track of how much your items have increased in value by referring back to your order history.
• Track the delivery status of your orders easily online.
• Earn Pad Pennies with every purchase!
  • Receive 250 Pad Pennies just for opening an account, which you can use to save up to $2.50 on your very first purchase!
  • 5% of the amount you spend on items is rewarded back to you in Pad Pennies, which you can spend instead of your own money on future orders!
  • Members can earn $5.00 in Pad Pennies for every friend they refer to us who becomes a member at Kermit's Pad.
  • Even more amazing, is every purchase any friend ever makes, earns the referrer an additional Pad Penny for every dollar spent on items they purchase.

Kermit's Pad is fully committed to keeping your information private. What you tell us will stay with us. Any information you provide will only be used to help us serve you, such as an e-mail with order information or updates to our website, or to help our customer service department take care of your needs.
If this policy does change, we will immediately post the change on our website and notify you through e-mail. At that time, you will have the choice on how you want your information to be used.

Online Ordering is Secure. Any personal details you submit to us using this web site, including your address and credit card information, are encrypted and kept secure via industry standard Secure Sockets Layer (SSL) software. We use the same 128-bit encryption key technology that the largest online merchants, banks, brokerages, health care organizations, and insurance companies use.

Shipments cannot be made to a PO Box number. Please make sure to include a legitimate street address in your purchase, otherwise we cannot ship the item.

All merchandise is packed with the utmost care. Every comic ships in an appropriately sized Mylar bag with two backing boards. Original art will be shipped flat. More unusual or unique items, such as toys or ceramics, will be packed individually with careful attention to safety and detail.

Insurance on all purchases is optional. Therefore, if an item is lost or damaged during delivery, we will do our utmost to help our customers resolve the issue, but ultimately, any shipping-related issue is a matter that needs to be resolved between the USPS and the customer. If you receive a damaged package, you must contact the USPS immediately and file a claim. They will give you instructions of how to proceed to resolve your situation. Again, Kermit's Pad will do their best to help, but we are unable to initiate a lost or damaged item claim for you. It must be made by the Buyer.

Our number one priority at Kermit's Pad is Customer Satisfaction. We work very hard to give detailed and accurate descriptions of all products. Please contact us with any questions you have concerning the description of a product before you purchase the item. We will gladly supply as much information as possible. However, if you feel the product you have purchased does not meet our description, please notify us right away. A customer service representative will contact you immediately and help you return the item.

On most occasions, Kermit's Pad will pay the shipping costs for returned goods.

If returning an item, please take care in the repacking of the item for shipment. The item must be returned in the exact same condition that it was originally shipped. Failure to return the item in the exact same condition that it was originally shipped will result in a reduction of some or all of the refund amount.

Return requests must be made within 10 days of receipt of the item.

Online payments are processed over a 128-bit encrypted Secure Socket Layer connection through the secure Authorize.Net payment gateway processing system.

Orders made with a payment method of Other or PayPal will be automatically cancelled if contact or payment has not been received within 24 hours of the order being placed.

Unpaid Other or PayPal orders may also be cancelled at any time prior to Kermit's Pad receiving payment at the discretion of Kermit's Pad.